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Boreal Blade

Starbase

Trine 4: The Nightmare Prince

Has-Been Heroes

Nine Parchments

Shadwen

Trine 3: The Artifacts of Power

Trine Enchanted Edition

Splot

Trine 2: Complete Story

Trine 2: Director’s Cut

Trine 2: Goblin Menace

Trine

Shadowgrounds Survivor

Shadowgrounds

Contact

EMAIL

supportTechnical support, general inquiries, and feedback

pressPress (review codes etc)

businessBusiness inquiries (for Has-Been Heroes publishing, contact GameTrust)

events Studio visits, field trips, excursions and other events

Please allow some time for replies. Also please note that due to the huge amount of outsourcing offers, we do not have time to reply to each and every one. If we need outsourcing we’ll be in touch.

YouTube channels/Twitch streamers etc – please make sure we can verify your email address somewhere on the pages. We get a lot of scam requests and will not reply to them.

If you want to work for us, please see our Jobs page.

Please read through our Privacy Policy before contacting us.

POSTAL ADDRESS

Frozenbyte, Inc.
Krogiuksentie 17
00340 Helsinki
Finland

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GAME IDEAS OR PROPOSALS

Please do not send us your game ideas. We have a whole bunch of ideas of our own – more than enough to keep us busy for eternity. There are also legal reasons why we cannot accept unsolicited game ideas, so please do not send them.

YOUTUBE VIDEOS

We are fine with YouTube monetization using recorded video material from our games as long as the video is somehow related to the game(s) in question (e.g. review, preview, a Let’s Play, or some other similar type).

Also, it is allowed to use the music from the games in connection with videos related to our games. However using our games’ music separately on videos not related to our games is not allowed unless specific permission is requested (e.g. we need to see the video first).

For other kinds of video/music rights requests, send them to: rights

SUPPORT

You can email us: support

We are also active on the Steam Community, so if you play our games on Steam, you can get in touch with us by posting there. The Steam Community is also a great place to find other people to discuss our games or find company for multiplayer.

  • Nine Parchments Community
  • Has-Been Heroes Steam Community
  • Shadwen Steam Community
  • Trine Steam Community
  • Trine 2 Steam Community
  • Trine 3 Steam Community
  • Shadowgrounds Steam Community
  • Shadowgrounds: Survivor Steam Community

Check out the FAQs:

  • Trine 2 FAQ
  • Online Multiplayer Issues in Trine Games

When contacting our Support, please check our Privacy Policy and include information about your computer (such as operating system and the graphics card model) to your message together with as many details about the problem as you can. Also remember to mention which version of the game you are playing, for example if you purchased your game through Steam, AppStore or PlayStation Store.

Nav

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  • About

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Legal

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  • Privacy Policy

Jobs

  • Jobs at Frozenbyte

Our Games

Recent Games

  • Trine Enchanted Edition

  • Trine 2: Complete Story

  • Trine 3: The Artifacts of Power

  • Shadwen

  • Has-Been Heroes

  • Nine Parchments

  • Boreal Blade

  • Trine 4: The Nightmare Prince

In Production

  • Starbase

Older Games

  • Trine

  • Trine 2: Director's Cut

  • Shadowgrounds

  • Shadowgrounds Survivor

  • Splot


Get in Touch

General Inquiries

Press

Business

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